01782 595945

Privacy Policy

Effective Date: 5th October 2025

Industrial Lifting Ltd are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us via contact forms or email.

  1. Information We Collect

When you contact us through our website or by email, we may collect the following types of personal information:

Full Name

Email Address

Phone Number

Mailing Address

Company Name (if applicable)

Photographs or other images you provide

Any additional information you voluntarily submit in your message or attachments

  1. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide customer support

Prepare quotes, proposals, or job-related communication

Maintain internal records and documentation

Improve our services and communication

Comply with legal or regulatory obligations

  1. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:

With service providers or partners who help us operate our business (e.g., IT or communication tools), under strict confidentiality agreements

When required to comply with legal obligations or respond to lawful requests from public authorities

To protect and defend our rights or property, or to prevent fraud or abuse

  1. Data Retention

     

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, tax, or accounting requirements.

  1. Security

We implement appropriate technical and organisational measures to protect the information we collect and store from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

  1. Your Rights

     

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you

Request correction or deletion of your information

Object to or restrict certain types of processing

Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the information below.

  1. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing any information.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the revised policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Industrial Lifting Ltd

Units 1 & 2
Cinderhill Industrial estate
Stoke-on-Trent
ST3 5LB

info@industrialliftingltd.com

01782 595945